Artificial Intelligence in Insurance: Supporting Consumers Ethically and Effectively: Video and Audio Overview

6 Wisconsin CE credits · Course #6000189756

Artificial Intelligence in Insurance: Supporting Consumers Ethically and Effectively is a 6-credit Wisconsin insurance continuing-education course from CEWisconsin, Wisconsin OCI-approved provider #20781. A look at the use artificial intelligence in insurance agencies. This page has a free 7-minute video overview and a 51-minute audio overview to use before you enroll or while you study. CE credit comes from the course material and its test, not from watching or listening.

Watch the video overview (7 min)

Published August 12, 2025 · 7 min · MP4

Listen to the audio overview (51 min)

Published April 25, 2025 · 51 min · MP3

What the course covers

The course material provides an extensive overview of the ethical, legal, and practical implications of using Artificial Intelligence (AI) in the insurance industry, primarily focusing on the perspective of Wisconsin regulators and insurance agents. One source is a bulletin from the Wisconsin Office of the Commissioner of Insurance (OCI), which outlines clear expectations for insurers, mandating that all AI systems comply with existing laws against unfair trade practices and discrimination, and requiring comprehensive AI Systems Programs (AIS Programs) for governance and risk mitigation. The accompanying educational course material translates these regulatory principles (such as fairness, transparency, and accountability) into practical strategies for small- to mid-sized insurance agencies, addressing how agents can leverage AI for efficiency while navigating complex issues like algorithmic bias, data privacy, and the need for human oversight to maintain client trust.

Course facts

Credits: 6 (Wisconsin requires 24 every two-year license period)
Ethics credits: none; pair it with an ethics course if you still need your 3
Course number: 6000189756
Format: self-study reading, then an online multiple-choice test (70% to pass, unlimited free retakes, disinterested-party proctor required)
Reporting: CEWisconsin files your completion with the Wisconsin OCI

Ready to take Artificial Intelligence in Insurance: Supporting Consumers Ethically and Effectively?

6 CE Credits

Open the course in the catalog, buy the credits you need, read, and test. Pricing is all-inclusive.

Go to the course in the catalog

Frequently asked questions

Do the video or audio overviews earn CE credit?

No. Wisconsin CE credit for Artificial Intelligence in Insurance: Supporting Consumers Ethically and Effectively comes from reading the course material and passing its proctored online test with a score of 70% or better. Retakes are free and unlimited. The video and audio are free study aids.

How long are the video and audio overviews?

The video runs about 7 minutes and the audio about 51 minutes. Both were produced from the course material with Google NotebookLM; the video was published August 12, 2025 and the audio April 25, 2025.

How do I take Artificial Intelligence in Insurance: Supporting Consumers Ethically and Effectively?

Buy CE credits on the catalog page (pricing is all-inclusive: the state submission fee and retakes are included), open the course, read the material, and take the test. This course uses 6 credits.

Does this course include ethics credits?

No. All 6 credits are general credits. Wisconsin requires at least 3 ethics credits among the 24 required each two-year period, so pair it with an ethics course if you still need those; see cewisconsin.com/ethics.html.

About these previews: the video and audio overviews were produced with Google NotebookLM from the course material. They summarize; the course text and its test are the authority. Page updated September 5, 2026.

Questions about a course?

Call or text Bill at 608-219-4985 or email mailadmin@cewisconsin.com